Quandoo has closed. Here is your UK replacement.
Quandoo stopped taking new bookings on 30 September 2026. Reservations already made still stand, but the next one needs somewhere to land. Seatly is a UK-built, flat-fee booking platform that lives on your own website, under your own brand. No per-cover fees. No annual contracts.
Last updated 8 October 2026. Around a 7-minute read.
What happened to Quandoo
On 24 March 2026, Quandoo announced that it was winding down its global restaurant booking platform. The shutdown covers every market Quandoo operated in, including the United Kingdom, and has run in the stages below.
Quandoo waived its partner service fees for its final months of operation, so there was no per-cover charge left to escape on the way out. The question now is where your bookings go with Quandoo closed — and how quickly you can have a replacement live on your own website.
| Date | What changes |
|---|---|
| 24 March 2026 | Closure announced. |
| 30 June 2026 | Last day diners can earn loyalty points. |
| 30 September 2026 | Last day for new reservations through Quandoo. |
| 1 October 2026 | Consumer services end. Existing reservation details are forwarded to restaurants directly. |
| 31 December 2026 | Website, app, and infrastructure scheduled for full removal. |
Timeline taken from the "Key Dates to Note" section of Quandoo's own Important Update page . Verify against your own Quandoo partner communications before making commercial decisions.
Your existing bookings are safe.
Reservations already in the system, including for dates after 30 September, stay valid, and Quandoo has said it will forward the details to your restaurant directly. What stopped on 30 September was your ability to take new bookings through Quandoo. That is the gap a replacement fills.
For independent UK restaurants that relied on Quandoo, there is no Quandoo booking flow left to fall back on. Your priority is exporting any data Quandoo still has, contacting your existing customers, and getting a replacement booking flow live on your own website.
Quandoo is not the only platform that has changed hands. Bookatable was folded into TheFork and retired, leaving its restaurants to find a successor too. If you are weighing up replacements, our Seatly vs Bookatable comparison walks the same ground.
Why Quandoo closed
Quandoo's official line is a strategic portfolio review. The fuller picture helps explain why picking the right replacement matters. Quandoo was bought by the Japanese group Recruit Holdings back in 2015. Restaurant bookings were never Recruit's core business, and it is a bet the group has now chosen to wind down.
There is a bigger shift underneath it, though. Diners increasingly book direct — through a restaurant's own website or Google — rather than through a central marketplace that takes a cut of every cover. That is not so much a fault in Quandoo as the marketplace model running out of road. It is also why a flat-fee tool that keeps booking on your own site, under your own brand, is the sturdier place to land.
Side-by-side comparison
Quandoo has withdrawn its UK partner pricing pages, so its figures below are last-published, not current — taken from the 21 January 2026 archive snapshot of Quandoo's own partner pricing page, the last capture before the closure announcement. Per-cover fees applied only to bookings made through Quandoo's website, app and partner network; covers from your own widget, Google, or social integrations were listed as free. The £29 Basic tier and the £299 fees came from Quandoo's separate UK terms-and-conditions fees schedule rather than its pricing page, which listed only Pro and Premium. Quandoo stated no VAT basis on either page, so its figures are not necessarily on the same footing as ours, which exclude VAT. Seatly's own figures are current.
| Seatly | Quandoo | |
|---|---|---|
| Platform status | Active, UK launch 2026 | Closed: last new bookings 30 September 2026 |
| Monthly subscription | £59 to £129 flat | £29 (Basic), £39 (Pro) or £99 (Premium) |
| Per-cover fees | £0 at every tier | £3.90 on bookings through Quandoo's website, app and partner network |
| Setup fee | £0 for founding members | £249 (Pro) or £749 (Premium) |
| Contract term | Monthly rolling, cancel anytime | Fixed term per individual partner agreement |
| Penalty to leave | £0 — there is nothing to leave | £299 standard cancellation penalty fee |
| Widget branding | White-label by default* | Quandoo branded |
| Booking flow | Stays on your website | Routes through Quandoo network |
| Customer data ownership | Restaurant owns it | Restaurant must export before the 31 December 2026 removal |
| Data export | Available any time | Ask Quandoo support before the 31 December 2026 removal |
| Booking database | London, UK | Not publicly specified |
| Setup | Paste one line of code | Sales process, days to weeks |
The maths on a real restaurant
A 40-cover independent that was on Quandoo Pro, taking around 50 covers a month through the Quandoo network on top of direct bookings on its own website. The per-cover fee on those network covers was most of the bill.
Quandoo Pro
£234
per month
Subscription: £39
50 network covers × £3.90: £195
Seatly Professional
£89
per month
Subscription: £89
Per-cover fees: £0
Annual difference at that mix
£1,740
A year at Quandoo's last published rates, against Seatly Professional.
Figures are illustrative. Quandoo's subscription and per-cover rates are last-published, not current — its UK partner pricing pages have been withdrawn, and the figures come from the 21 January 2026 archive snapshot linked above. The per-cover fee applied only to bookings made through Quandoo's website, app and partner network; covers from your own website, social media, or Google integrations were not charged a per-cover fee. The one-time £249 Pro setup fee is not included in the monthly comparison above. The more of your bookings flowed through the Quandoo network, the larger the gap became.
Comparing what to move to? The TCO calculator on the homepage prices the platforms still trading on your own cover numbers; Quandoo is not in it, as it has closed.
What you keep when you switch
- 01. Your customers. Every diner who books becomes a record in your database. Names, emails, booking history — yours to keep, export, or delete. No platform shutdown can take that away.
- 02. Your brand. The booking widget shows your colours, fonts, and restaurant name. Not ours. No "Seatly" branding in the widget by default.*
- 03. Your traffic. Diners book directly on your website. No redirect to a marketplace. No competing restaurants surfaced on your booking flow.
- 04. Your margins. Quandoo charged £3.90 a cover on bookings from its network. Seatly charges nothing per cover at any tier.
Migrating after the shutdown
Quandoo no longer takes new bookings, so the fastest path is: download whatever Quandoo's support team can still provide, embed the Seatly widget on your own website, and contact any customer with a forwarded reservation directly. We're still onboarding UK independents personally — get in touch and we'll walk you through it end-to-end.
Common questions
- Has Quandoo closed down?
- Yes. Quandoo has closed its booking platform worldwide, the UK included. The last day for new bookings was 30 September 2026, consumer services ended on 1 October 2026, and Quandoo scheduled its website, app, and infrastructure for removal by 31 December 2026. Reservations already made are still honoured, but you need a replacement to keep taking bookings.
- When did Quandoo close?
- Quandoo announced its closure on 24 March 2026. The platform stopped accepting new bookings on 30 September 2026, and consumer services ended on 1 October 2026. Quandoo scheduled its website, app, and infrastructure for removal by 31 December 2026. Bookings made before 30 September with dining dates afterwards remain valid, and Quandoo has said it will forward those reservation details to restaurants directly.
- Why did Quandoo close down?
- Quandoo calls it a strategic portfolio review. The platform was owned by Recruit Holdings, a Japanese group for whom restaurant bookings were never the core business, and the wider market has been shifting towards diners booking direct rather than through a marketplace. It reads as a business-model decision rather than a technology failure, which is part of why a flat-fee, own-brand replacement is a more durable footing than another marketplace.
- How does Seatly compare to what I was paying Quandoo?
- Quandoo has withdrawn its UK partner pricing pages, so this is what it last published rather than a current price. As captured on 21 January 2026, the last snapshot before the closure announcement, Pro was £39 per month plus a £249 one-time setup fee and Premium was £99 per month plus a £749 one-time setup fee, with £3.90 per cover on bookings that came through Quandoo's website, app and partner network on both tiers. Covers from your own booking widget, Google, or social integrations were listed as free. Seatly is a flat £59 to £129 per month with no per-cover fees and no setup fee for founding members. For most independents the network per-cover charge was the dominant cost, so the size of the comparison depends on how many of your covers came through the Quandoo network rather than your own website.
- What should I do about my Quandoo customer data?
- Quandoo said its support team would help partners export their data ahead of the shutdown, and it scheduled its website, app, and infrastructure for removal by 31 December 2026. If you do not yet have your own copy of your booking and customer data, ask Quandoo's support team as soon as you can, and keep it for your own records: Seatly does not import past bookings or customer lists, so your Seatly customer database starts from your first booking.
- Does Seatly include the booking widget on my own website?
- Yes. Seatly embeds on your existing website with a single line — an inline script tag for WordPress, Shopify, Squarespace (Core plan or higher), and custom HTML sites, or an iframe URL for Wix and other platforms that block third-party JavaScript. Either way, the widget is white-labelled to your restaurant brand. Diners book without ever leaving your site, and there is no marketplace redirect.
- I am still inside a Quandoo contract — can I switch now?
- Yes. Quandoo stopped taking new bookings on 30 September 2026, so there is nothing left to run in parallel and no reason to wait: Seatly can go live on your own website straight away. Contract terms vary per partner, so check your individual Service Agreement and any closure correspondence from Quandoo for what happens to the agreement itself.
Want to compare more than just Seatly? Our guide to choosing a UK restaurant booking system walks through 10 alternatives for ex-Quandoo restaurants — OpenTable, ResDiary, Tableo, Tablein, Eat App, SimpleERB and more — against the same six criteria.
Make the switch now
We're onboarding UK independents into the first cohort right now and giving Quandoo refugees priority. Tell us about your venue and we'll walk you through the switch personally.
* A note on Seatly branding. Seatly branding is optional and entirely your choice. A single toggle in your admin Settings controls whether a small "Powered by Seatly" line appears on your booking widget AND in confirmation, reminder, and cancellation emails. It is OFF by default on every tier, including Starter — nothing carries Seatly branding unless you switch it on. When you do, you receive a tier-matched discount on your subscription (£5/month on Starter, £10/month on Professional, £15/month on Business). You can turn it on at any time; switching it back off ends the discount at your next invoice and locks the toggle for 30 days, so the discount cannot be claimed and immediately reversed.
Now onboarding
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